A soft and Hard reset

A Soft-reset - the process of resetting all the settings of the phone to the factory default! No applications are deleted! A Hard-reset is like formatting a drive! It does format the memory. Everything that has been installed after the first use of the phone is deleted! It will recover the memory of the phone to the state you purchased it! It is done by inputing the following code:*#7370# NOTE: The battery must be full or the charger has to be connected to the phone so that it does not run out of power andmake the phone unusable.